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Support Center
Privacy Policy
Effective Date: 1st January, 2026
BTI Food Processing Hub (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [btifoodprocessinghub.ng] or purchase our products.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect:
Full name
Email address
Phone number
Shipping address
Business information (if applicable)
Website usage data (cookies, IP address)
2. How We Use Your Information
We use your information to:
Process orders
Deliver products
Respond to inquiries
Improve our services
Send order updates
Provide promotional offers (if opted-in)
3. Payment Security
We do not store full credit/debit card details. Payments are processed through secure third-party payment providers.
4. Data Sharing
We do not sell or rent your personal data.
We may share information with:
Logistics partners
Payment processors
Legal authorities when required
5. Cookies
Our website may use cookies to:
Improve browsing experience
Analyze traffic
Store cart information
Users can disable cookies in their browser settings.
6. Data Protection
We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.
7. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.
Contact us at support@btifoodprocessinghub.ng with any privacy-related questions or concerns.